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"WHAT DO YOU MEAN?"...

Alterations
Changes to camera-ready art, or multiple changes to proofs, are considered alterations and are charged at the standard MacTime rate of $45.00 per hour.
Camera-Ready Artwork
Electronic files in the .pdf format can be accepted as camera-ready art. Otherwise, clear black and white copy, requiring no changes, should be provided.
Deposits & Terms
Account terms are due upon receipt. Some jobs will require deposits. In that case, one third of the job cost is due on order, one third at the proof and the balance on delivery.
Estimates & Job Entry
A job is entered into production after a quantity and price are agreed on from your estimate.
 
Form Numbers
We give each form a unique number and place it in the lower right corner of the form. This number allows you to reorder the form over the phone.
MacTime/Composition
We have a complete pre-press department and are able to design your job completely, or type set your
creative layout. MacTime is charged at an hourly rate of $45.00 and is used to set up or make changes to jobs. Text on a disk will reduce the amount of MacTime required on you job.
Overtime
Any order that requires work to be performed after Friday 5:30 PM and before Monday 8:30 AM, will incur an overtime charge of $65.00 per hour in addition to the job order.
Over/Under Run
The printing industry has a standard delivery policy of 10% over or under. Meaning that 10% more or less than the quantity ordered can be delivered and considered acceptable. Let us know if your quantity is critical
Proofs
Proofs are how we establish what your jobs will be and they can be a photocopy you pick up,
an email sent as .pdf, or a FAX. A signature is required before press time can be scheduled. Changes made after proof approval will incur additional charge.
Turn Time
Our standard delivery is eight working days. Be sure we are aware of any deadline you may have.

 

 
Dogwood Graphics, Inc.
617 Windsor Street
South Hill, VA 23970
434-447-6004
fax: (434) 447-6130
e-mail: robin@weprintinva.com

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