Your Friend in the Printing Business - Dogwood Graphics - South Hill, VA

 
 
South Hill, Virginia

(434) 447-6004

 
   

• ESTIMATES & JOB ENTRY

A job is entered into production after a quantity and price are agreed on from your estimate.

• PROOFS

Proofs are how we establish what your job will be. A proof can be a photocopy you pick up, an email sent as .pdf, or a FAX. A signature is required before press time can be scheduled. Alterations made after proof approval will incur additional charges.

• ALTERATIONS

Changes to camera-ready art, or multiple changes to proofs, are considered alterations and are charged at the standard MacTime rate of $60.00 per hour.

• CAMERA-READY ARTWORK

Electronic files in the .pdf format can be accepted as camera-ready art. Otherwise, clear black and white copy, requiring no changes, should be provided.

• MACTIME/COMPOSITION

We have a complete pre-press department and are able to design your job completely, or type set your creative layout. MacTime is charged at an hourly rate of $60.00 and is used to set up or make changes to jobs. Text on a disk will reduce the amount of MacTime required on your job.

• DEPOSITS & TERMS

Account terms are due upon receipt. Some jobs will require deposits. In that case, half of the job cost is due on order and the balance on delivery. We accept MasterCard, VISA, & American Express.

• FORM NUMBERS

We give each form a unique number and place it in the lower right corner of the form. This number allows you to reorder the form over the phone.

• TURN TIME

Our standard delivery is eight working days. Be sure we are aware of any deadline you may have.

• OVERTIME

Any order that requires work to be performed after Friday 5:30 PM and before Monday 8:30 AM, will incur an overtime charge of $85.00 per hour in addition to the job order.

• OVER/UNDER RUN

The printing industry has a standard delivery policy of 10% over or under. Meaning that 10% more or less than the quantity ordered can be delivered and considered acceptable. Let us know if your quantity is critical.

 

617 Windsor Street • P. O. Box 746 • South Hill, VA 23970

434-447-6004 • fax: (434) 447-6130

e-mail: robin@weprintinva.com